Please note, that due to COVID-19, many shipping companies are prioritizing the shipments and receiving of emergency and necessary medical equipment. This could mean that your package maybe withheld with the shipping company for an extended period of time which would lead to longer wait times and delays. We hope you understand, as this is something completely out of our control.
All our products are shipped and delivered by well known companies across the United States such as UPS, DHL and USPS.
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation.
We offer two types of shipping: Free Shipping (6-10 business days) and Pre-Paid Shipping for $19.95 ( (3-5 business days).
After processing your order, it free shipping takes around 6-10 business days, and paid shipping 3-5 business days(excluding weekends and holidays) to arrive to its final destination.
To pack every single order, we use strong boxes with internal protection to guarantee safety through shipping process.
If you received a tracking number via e-mail, it means that your order has been processed and shipped to the distribution facility. As soon as your tracking information changes from "On Its Way" to "In Transit", it only takes about 6-10 business days to arrive for Free Shipping and 3-5 business days for Pre-Paid Shipping.
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 1 day of placing your order at firstname.lastname@example.org
If you want to track your order please visit the following link: https://warmestmountain.com/pages/track-order-1
Disclaimer: These policies are verified for Warmest Mountainand and able to be used against any claim. Please make sure to read these policies before placing your order.
Support: 9am - 3pm Monday - Friday EST.
Phone: +1 (860)-515-8127
Address: 135 Chestnut St PO BOX 2301 New Britain,
CT 06050 , United States.